Does Jotform support drop outs for partial form fills?

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    alvin.m.reyes
    Asked on August 26, 2020 at 03:16 PM

    hi

    i have 14 questions on my form

    i have the name, email phone as the first 3 questions.

    if the user fills out the first 3 questions and they decide to bounce or stop doing the quiz, can we still capture the partial form fill they've already filled out?

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    Mike_G
    Answered on August 26, 2020 at 08:03 PM

    I would like to apologize for any inconvenience. I'm afraid that it doesn't work that way. Form submission data are only stored under the form when the form is submitted.

    However, if you can convince your form respondents to click the Save button of your form so you can get a session ID that you will use to view their incomplete submission, then that would be the only workaround that I think you can do to meet your requirements.

    The Save button of your form will appear when you enable the Continue Forms Later feature of your form.

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    Please give it a try and let us know if you need any further assistance.