What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Not receiving emails through my formAsked by 1PANIC1 on August 07, 2013 at 07:16 PM
I have a jotform on my website
However the submit button is not sending the submissions .....
I have just refreshed the site so we can include the form on our site.
From what you have described it seems we would need to make sure if submissions are being recevied at all.
If we indeed are receiving submissions, but they are no being sent to the proper email address we may need to test the email settings we have configured, and that can be done here:
This article may also be useful to check through in case of email issues:
Thank you .. seems I have an issue with the emails through my host etc :( GRRRR
Im too amateur to sort this out! ;)