PaySafe integration error

  • tracymfrandsen
    Asked on August 27, 2020 at 12:25 AM

    I can't seem to check and even find out if square is integrated.  It appeared it was.  Can you help?


    https://form.jotform.com/202296894922163

    Jotform Thread 2539380 Screenshot
  • Richie JotForm Support
    Replied on August 27, 2020 at 6:03 AM

    It seems you're using PaySafe however you're credentials is incorrect.

    I would suggest you check this guide in integrating PaySafe in your form.

    Guide:https://www.jotform.com/help/530-How-to-Integrate-Paysafe-with-your-Form

    Let us know if the issue still remains.

  • tracymfrandsen
    Replied on August 27, 2020 at 8:28 AM
    That is incorrect. I’m supposed to be using Square. How do I go about changing this to square?
    ...
  • tracymfrandsen
    Replied on August 27, 2020 at 9:28 AM
    I found out how to change it. Thanks. Taken care of.
    ...
  • Richie JotForm Support
    Replied on August 27, 2020 at 11:16 AM

    Good to know you have updated your form with a new payment field.

    Please note that you would have to delete your current payment field to add a new one.

    PaySafe integration error Image 10

    If you need further assistance, let us know.