Hi, I'd like to set up a form where they have a free week trial, then charge

  • ahmedtafti
    Asked on August 27, 2020 at 4:12 AM

    Hi, I'd like to set up a form where they have a free week trial, then automatically charges their account after the first week with weekly recurring billing. Is that possible?

    And if so what are the best payment processors with the most flexible options and good reporting features.

  • Girish JotForm Support
    Replied on August 27, 2020 at 8:31 AM

    Yes, it is possible.

    You can set up the trial period on the payment field as shown in the guide:

    15985313412708 25 Screenshot 10

    So after the trial period, the user will be charged based on the recurring billing plan set up on your payment field.

    Currently, the main payment processors that support this recurring payment option are Square, Stripe, PayPal Personal (Standard), and Authorize.net.

  • ahmedtafti
    Replied on August 27, 2020 at 11:28 AM
    Thank you!
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  • ahmedtafti
    Replied on August 27, 2020 at 2:28 PM
    One more question, how does the cancelation part and the auto-renew membership?
    In other words, I'd like to keep them enrolled indefinitely until they cancel. Do they cancel through an account profile of their own or do they have to contact us?

    I want to make cancelation easy.
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  • Ed Enterprise Customer Success Engineer
    Replied on August 27, 2020 at 6:28 PM

    Hi @Ahmedtafti, 

    I've moved your question to a new thread here. 

    Thank you!