What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I have conditional fields in a form how do ensure that they do not show on the print if the condition to complete them is not fired

    Asked by billylevine2003gmailcom on August 08, 2013 at 10:38 AM
    print
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    JotForm Support

    Answered by guilledutra on August 08, 2013 at 12:42 PM

    Hi,

    Actually the print button  prints everything also the hidden fields, so my advice  to you is to add a link to the PDF submission made by the user at the "Thank You page".

     Open your form builder.

    1 - Click on "Setup and Share" tab.

    2 - Click on "Thank you page" button.

    3 - Select "Thank you message"

    4 -  Add this link to the thank you page editor, be sure to use theInser/edit link to make it  a clickeable link.

    https://www.jotform.com/pdf-submission/{id}


    5 - Click finish.

    Then you can test it and you will see the option to download the submission as a pdf file so the user can print it(the hidden fields will not be there).

     

    Hope it helps,

    Let us know if you need further assitance.

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    Answered by billylevine2003gmailcom on August 09, 2013 at 08:02 AM
    I tried this but it is not working
    first coniditional html (text) field did not show. when I made them
    available in the submission tabs it showed all htlml text fields.
    What i would like to do is show only the correct conditional htlm txt field
    in the pdf output ......is this possible
  • Profile Image
    JotForm Support

    Answered by jonathan on August 09, 2013 at 10:17 AM

    @ billylevine2003gmailcom

    Hi,

    I am not able to completely understand your inquiry... BUT perhaps you are looking for a way to print the form's submissions? You can do it also in the My Forms Submissions page. On the selected form, you can show the options for printing using the 'gear' like icon on the right.

    I checked this form https://www.jotform.com/31772353754155  and I cannot find the HTML field you mentioned, and also the conditions on the form is just one.

    Please clarify if this is the form you are referring to. We will check further.

    Thanks.

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    JotForm Support

    Answered by guilledutra on August 09, 2013 at 10:22 AM

    Hi,

    Could you check this form to see if it fits what you are looking for?

    http://jotformpro.com/form/32194932923963

    Thanks!

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    Answered by billylevine2003gmailcom on August 22, 2013 at 06:16 AM
    this worked but I received and error in the pdf which resulted from the
    link saying...........could not find the submission.....I checked the
    submission in jotform and it is there
    can you help
  • Profile Image

    Answered by billylevine2003gmailcom on August 22, 2013 at 06:55 AM
    I was able to get the error resolved.......thank you
  • Profile Image
    JotForm Support

    Answered by guilledutra on August 22, 2013 at 11:17 AM

    Thanks for letting us know,

    please feel free to ask if you need further assistance.

    Thanks