What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I cancel my subscription

    Asked by chapelcreek on August 08, 2013 at 11:52 AM

    I need to cancel my account, or at the very lease switch back to a free account until I need it again next summer.


  • Profile Image

    Answered by jeanettebmz on August 08, 2013 at 01:50 PM

    In order for you to cancel the subscription and downgrade your account follow these steps:

    Click on your account Settings


    Go the BILLING section . It will show you what is your current plan, so in order to downgrade to the Free Plan , click on the Free Starter Section  and click on switch plan




    Let us know if further help is needed