What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Changing username

    Asked by nmian on August 08, 2013 at 12:02 PM

    Hi ,

    How can I change my username?

    change my username
  • Profile Image
    JotForm Support

    Answered by guilledutra on August 08, 2013 at 01:54 PM

    Changes in the username can only be done by support team so let us know what would be your new user name and we'll take care of change.

    Thanks

  • Profile Image

    Answered by jeanettebmz on August 08, 2013 at 02:00 PM

    In addition to what guilledutra has advised to you. Please be advised of these 2 facts:

    1. Provide an alternate desired username just incase the suggested one is already in use

    2. Have in mind that  if you have some forms setup with custom domains, these will be lost. But you can still use the form's direct link. Or you can re-embed the form using the new username and applying the settings your DNS records accordingly

  • Profile Image

    Answered by nmian on August 15, 2013 at 02:50 PM
    Hi there:
    Could you please change our username to *mavamanitoba*? If that name is
    already taken, please use *mavamb *alternatively.
    Thanks,
    Lesley
  • Profile Image
    JotForm Support

    Answered by guilledutra on August 15, 2013 at 04:00 PM

    Hi,

    the username change have been made, please log out from jotform and login with your new username "mavamanitoba" 

    also take into account   @jeanettebmz has advices  to you

    please let us know if you need further assistance

    thanks