Please advise with reactivating suspended account

  • Terry Lofton
    Asked on August 28, 2020 at 2:28 AM

    I didn't know about your policy in collecting credit card information. Now I know I won't create a form for that information. please advise.

  • Welvin Support Team Lead
    Replied on August 28, 2020 at 6:46 AM

    Hello Terry,

    Yes, we do not allow forms to collect credit card information as it goes against our Terms & Conditions (https://www.jotform.com/terms/).

    I have lifted the suspension, but I have deleted the Credit Card fields. 

    Thanks