Account suspended

  • Dominique
    Asked on August 28, 2020 at 8:53 PM

    I have created an account yesterday and used the JotForm. I have tried to login to download the data have been entered but couldn't. Instead I have gotten a message saying that the account have been suspended by your phishing prevention system.

    Since I did not use the account to obtain sensitive personal information, I was wondering why it has been suspended, even though I appreciate the level of security that you offers.


    Jotform Thread 2544244 Screenshot
  • Girish JotForm Support
    Replied on August 28, 2020 at 10:01 PM

    We apologize for the inconvenience caused.

    It seems that your account may have been mistakenly suspended by our phishing detector tool.

    I have now activated your account.