Why is the excel download out of order?

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    Asked on August 29, 2020 at 10:56 AM

    Why is it when I download my form to excel or CSV the columns are out of order from how they are on the form?

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    Answered on August 29, 2020 at 12:55 PM

    Hi there,

    Thanks for reaching out to us!

    Upon checking your account, I've found that you have several forms associated to it.

    Could you please provide us with name or URL of the form with which you're experiencing this issue, so that we can better assist you?

    We're patiently waiting for your response.