Unable to reset password

  • AMC
    Asked on August 31, 2020 at 7:52 AM

    I've tried to reset my password but I got too many failed attempts. Need assistance.


     
  • Bojan Support Team Lead
    Replied on August 31, 2020 at 9:30 AM

    I have checked the account related to the email you have provided, however, I was not able to find any password reset request.

    Can you please let us know the username or the email address of the account you wish to reset the email? 

    Thank you for your cooperation. 

  • AMC
    Replied on August 31, 2020 at 10:51 AM

    Yes- there has been too many reset password attempts.

    Atlanta_Medical - username

    amc.atlantaga@gmail.com


     
  • Bojan Support Team Lead
    Replied on August 31, 2020 at 12:00 PM

    I have checked our email logs, and I was not able to find any emails sent related to the password reset. 

    Please click on Forgot password? link at the login page, and enter your email address. If you are not able to send it, get back to us, and we will try to send it to you.