What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by austink on August 09, 2013 at 03:31 PM

    Do you have enterprize pricing or custom pricing for customers in need of >100,000 submissions monthly?

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    Answered by KadeJM on August 09, 2013 at 03:42 PM

    Hello austink, At this time we only currently offer the 4 Plans you see listed in our Pricing Options. We do not yet have any Options to offer any Custom Pricing or Additional Payment Options inbetween the Economy and Professional Plans. 

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    Answered by EliezerN on August 09, 2013 at 04:06 PM


    For some reason we can't see your reply, we would appreaciate if you resend it using this link this time: http://www.jotform.com/answers/254688-Pricing#2


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    Answered by austink on August 09, 2013 at 04:08 PM

    Thanks for the fast reply, what would happen if we used more than 100,000 submission in a month on your highest plan? Would the 100,001 submission fail?

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    JotForm Support

    Answered by jonathan on August 09, 2013 at 05:20 PM


    The answer is YES. Just like any other limits, this can happen.

    But before you reach any limits within a month, a notification via email or when you logged in to your account, will be sent out to notify you in advance to prevent holding of your account and forms. 

    Hope this answers your question. Inform us if you need further clarificaiton.