What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to see Submit Button

    Asked by jpondry on August 10, 2013 at 07:00 AM

    Hello there

     

    I sincerely appreciate you giving free service. I have been trying to fix my form many times. I can paste everything in except the contact us button for submission. I must have copy paste the code at least 8 times. Uploaded it the same amount of time but still it is not working. Perhaps you can tell me where I have gone wrong.

     

    http://www.sun-led-lighting.com/contactus.html

     

    Page URL:
    http://www.sun-led-lighting.com/contactus.html

    Screenshot
    www hello
  • Profile Image
    JotForm Support

    Answered by Welvin on August 10, 2013 at 12:27 PM

    Hi,

    Good day! Please try using this modified codes from your form:

    <iframe id="JotFormIFrame" allowtransparency="true" src="//form.jotform.me/form/32211478840451" frameborder="0" style="width:100%; height:800px; border:none;" scrolling="no">

    After that, clear your browsers cache: How to Clear Your Browser's Cache. Clear your Forms Cache as well by following this guide: How to Clear your Form Cache.

    Please let us know for the results.

    Thanks

  • Profile Image

    Answered by jpondry on August 11, 2013 at 07:11 AM
    Hello support
    Many thanks for your respond. I have changed the template and everything is
    working well now. Appreciate your respond.
    Victor
  • Profile Image

    Answered by pinoytech on August 11, 2013 at 12:56 PM

    Hi Victor,

    Good to hear that everything is working fine now. If you need our assistance again, please don't hesistate to contact us at anytime.

    Have a nice day!