What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Secure SSL

    Asked by highvelocity100 on May 13, 2011 at 05:15 PM

    How do I take advantage of the Secure SSL feature?

    Page URL:

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    JotForm Support

    Answered by abajan on May 13, 2011 at 09:11 PM

    Hi highvelocity100

    The simplest way to use the SSL feature is to just append an "s" to the "http" portion of your form's URL and provide a link on your page to the form. In other words, https://www.jotform.com/form/11324108041 is the location of the secure version of your form. However, if you want to embed that version into a page (instead of just providing a link) the page itself would need to be secure: its address would have to start with https://

    Hopefully you found this explanation useful. If you need clarification, please don't hesitate to ask.


    ~ Wayne

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    Answered by highvelocity100 on May 13, 2011 at 09:21 PM
    Thanks. That makes sense! Another question: how to best format for mobile devices?

    Sent from my iPhone

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    JotForm Support

    Answered by NeilVicente on May 13, 2011 at 11:18 PM


    I'm afraid to tell but there is not really a standard way to format a webpage (or a form, in this case) for mobile phones. The best thing to do is test thoroughly. Not all browsers are equal, mobile browsers included. It is a fact of life and developers have learned to embrace it.

    Testing is the best way to find out if your form works perfectly in mobile browsers.  In any case, us here at Jotform are willing to help you with testing. If there's anything you're having issue with regards to how your form displays in mobile browsers, feel free to contact us. We will do our best to come up with fixes for your problems.