I saved my form when finished editing it, but when I opened it later it had not saved the changes

  • Profile Image
    clocsolent
    Asked on August 12, 2013 at 06:44 AM

    I used a form template, edited all the details and changed it to how I would like it.

     

    Saved it and sent an email to a customer.

     

    Logged in a week later and my saved form has reverted back to the orignal template.  Why has this happened?

  • Profile Image
    EliezerN
    Answered on August 12, 2013 at 02:36 PM

    Thanks for contacting.

    We've had this issue before with some users but most of the time the reason has been related to the browsers caches and cookies. So, in order to prevent this to happen again we would highly recommend you to clear your browser caches and cookies.

    Please let us know if you need further assistance.

    Thanks