What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I unsubscribe from JotForm?

    Asked by ecomuseum on August 12, 2013 at 11:02 AM


    I would like to unsubscribe from JotForm. We do not need this software anymore, and I wanted to see if it was possible to unsubscribe. 

    Thank you,


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    Answered by EliezerN on August 12, 2013 at 11:20 AM

    Thanks for contacting us.

    To cancel your account, kindly follow this steps:

    1. Go to Account page.

    2. Then, choose Billing tab from the left side menu. And finally to cancel your subscription switch to the STARTER plan.


    If you need further assistance, don't hesitate to contact us.


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    Answered by Sylvia Martinez  on September 19, 2016 at 12:09 PM

    Need your assisttance to unsuscribe, I do not remember passwqord, better the less I do not remember having suscribe to this web. Urgent please.

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    Answered by Sylvia Martinez  on September 19, 2016 at 12:10 PM

    Please I WANT to unsuscribe. Don`t know password, don`t remember to having suscribe ever. Thanks

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    JotForm Support

    Answered by ashwin_d on September 19, 2016 at 01:34 PM

    Hello Sylvia,

    I did check your account and found that it is already deleted. You can unsubscribed your email address from mailing list.

    Thank you!