can i accept more than 20 submissions?

  • Profile Image
    Photoville
    Asked on August 12, 2013 at 02:55 PM

    Hi There,

    people are having issues downloading information -- can you please advise?

    it just has the "please wait" while they try to submit.

     

    Thanks,

    Laura

  • Profile Image
    khrisell
    Answered on August 12, 2013 at 04:13 PM

    Hello,

    As I can see on your account, you are an economy subscirber which entitles you a 10,000 submission per month. So you can definitely accept way more than 20 submission.

    May I know which Form on your account you are pertaining to so that we could replicate the issue and investigate further?

    Thank you and we will wait for your response to assist you further.