What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    can i accept more than 20 submissions?

    Asked by Photoville on August 12, 2013 at 02:55 PM

    Hi There,

    people are having issues downloading information -- can you please advise?

    it just has the "please wait" while they try to submit.




  • Profile Image

    Answered by khrisell on August 12, 2013 at 04:13 PM


    As I can see on your account, you are an economy subscirber which entitles you a 10,000 submission per month. So you can definitely accept way more than 20 submission.

    May I know which Form on your account you are pertaining to so that we could replicate the issue and investigate further?

    Thank you and we will wait for your response to assist you further.