i can't enter my account.

  • Profile Image
    Mehmet
    Asked on May 14, 2011 at 06:14 AM

    i can't enter my account. it takes error that suspended because of phishing. my account is real, but my website has some problems for 4-5 days. But now it works regularly.


    i use 5-6 forms from jotforms.com in my website. but some forms is only reachable for my website users.


    my jotform username is "acilsite"


    i will be pleaser if you help me.. i urgently need my forms, because i have to publish my website with forms.


    thanks.

  • Profile Image
    liyam
    Answered on May 14, 2011 at 06:39 AM

    Hello Mehmet,

    We apologize for this inconvenience.

    Our system triggered your form as a phishing / spamming form.

    I already reactivated your account and have whitelisted your forms.

    If you have other concerns or inquiries, please let us know.

    Thanks for understanding.

    Warm regards,

    -liyam