What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    i can't enter my account.

    Asked by Mehmet on May 14, 2011 at 06:14 AM

    i can't enter my account. it takes error that suspended because of phishing. my account is real, but my website has some problems for 4-5 days. But now it works regularly.


    i use 5-6 forms from jotforms.com in my website. but some forms is only reachable for my website users.


    my jotform username is "acilsite"


    i will be pleaser if you help me.. i urgently need my forms, because i have to publish my website with forms.


    thanks.

    Page URL:
    http://www.acilsite.net/?&Bid=791375

    Screenshot
  • Profile Image
    JotForm Support

    Answered by liyam on May 14, 2011 at 06:39 AM

    Hello Mehmet,

    We apologize for this inconvenience.

    Our system triggered your form as a phishing / spamming form.

    I already reactivated your account and have whitelisted your forms.

    If you have other concerns or inquiries, please let us know.

    Thanks for understanding.

    Warm regards,

    -liyam