What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form over quota

    Asked by premierdepogrl on August 13, 2013 at 10:36 AM

    Please help ASAP.  I have a form that only has 21 entries and everyone trying to utilize it is getting the message FORM OVER QUOTA.  Please, please, please fix this ASAP as I need the form to be active and live so I can get the entries.

    Your prompt attention to this SECOND request for assistance is greatly appreciated!!!

    Roberta Schmitt

    form over quota message assistance
  • Profile Image

    Answered by jeanettebmz on August 13, 2013 at 02:08 PM

    Please be advised that for FREE account you got limits this way:

    100 NON secure submissions  and 10 secure submission (SSL)

    This means that your form got the overquota because you were using the SSL version of the form

    I have reactivated your form,however you must make sure you re-embed the form using the non secure version, which should start with

    http://   rather than  https://

     

    Or simply grab the embed code again, and make sure you do not mark the check box


     

    Otherwise your form and your account will get disabled again once you reach your 10 SSL limit

  • Profile Image

    Answered by Silvia  on March 15, 2015 at 10:10 AM

    20 people have answered to my form and now everyone else trying to utilize it is getting the message FORM OVER QUOTA.  Please can you fix this problem?? I have send the non secure version of my questionar  http://form.jotformeu.com/form/50523902977359 

    I need the form to be active and live so I can get the entries.

    If I buy for one month the premium version the answers start again to arrive or I have to do all again?

  • Profile Image
    JotForm Support

    Answered by jonathan on March 15, 2015 at 04:33 PM

    @Silvia

    We will resolve your reported issue here http://www.jotform.com/answers/533482

    Thanks.

  • Profile Image

    Answered by moiz  on June 30, 2015 at 07:05 AM

    I m using jotform and i m getting message "From over qouta" can you please help us retrieve the form which were submited on this as it is very imporatant issue for us
  • Profile Image
    JotForm Support

    Answered by Kiran on June 30, 2015 at 10:17 AM

    @moiz,

    Your query is moved to a separate thread and shall be addressed there shortly.

    http://www.jotform.com/answers/599819

    Thank you!!

  • Profile Image

    Answered by premierdepogrl on June 30, 2015 at 10:43 AM
    what is this about? I haven't sent any question in a very long time.
    Roberta-Anne Schmitt
    **********************************************************
    *WARNING/CAUTION:** This e-mail and any files transmitted with it are
    strictly confidential and are intended solely for the use of the individual
    or entity to whom it is addressed. This communication may contain material
    protected by privilege. If you are not the intended recipient or the person
    responsible for delivering the e-mail to the intended recipient, be advised
    that you have received this e-mail in error and that any use,
    dissemination, forwarding, printing, or copying of this e-mail and any file
    attachments is strictly prohibited. If you have received this e-mail in
    error, please immediately notify us by reply e-mail to the sender. You must
    destroy the original transmission and its contents.*
    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on June 30, 2015 at 11:58 AM

    Hello Roberta,

    You may ignore the earlier message since it was a reply to another user who posted on one of your older threads. Since you opened this thread, you are subscribed to this thread and hence you are receiving these responses. You may unsubscribe from this thread to receive any updates from this thread by clicking on Unsubscribe Thread link below the email that you have received.

    Thanks!!

  • Profile Image

    Answered by David Gabriel  on July 27, 2016 at 07:15 PM

    Hello.

    I planned to fill the form in website https://form.jotform.me/61719087381462 but i get message " Form over quota". Can you help me to solve this? Thank you
  • Profile Image
    JotForm Support

    Answered by jonathan on July 27, 2016 at 08:55 PM

    @David Gabriel

    We will resolve your issue here https://www.jotform.com/answers/892333

    Thanks.

  • Profile Image

    Answered by Hans  on September 17, 2016 at 08:27 AM

    Hello,

     

    We've got a message "Form over Quota", changed it from https to http but still got the message

     

    http://form.jotformeu.com/62413984766366

    http://form.jotformeu.com/62413507170346

    http://form.jotformeu.com/62501316705346

     

  • Profile Image
    JotForm Support

    Answered by Jan on September 17, 2016 at 12:43 PM

    Hello Hans, I created a separate thread for you. Please refer to this URL: https://www.jotform.com/answers/934915. Thank you.