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    Required field preventing form from submitting

    Asked by adminLLS on August 13, 2013 at 01:08 PM

    We have people complaining that they have filled out every box correctly in our on-line submission form for the artist's statement. but it errors when trying to submit. It states that they have left required information incomplete which isn't the case.

    This does not happen every time, but enough to be a problem.

     

     

    Page URL:
    http://jotformpro.com/form/20640646066956

    required field problem style size font
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    Answered by jeanettebmz on August 13, 2013 at 01:48 PM

    I just filled your form out on its stand alone version and it submitted with no problem

    Can you please clarify if this is happening in a embedded form? If that is the case, can you please refer to the link of the page where the form migh be?

    Can you also tell if this is happening with a particular browser? I did my test using Firefox 21.0 (Ubuntu) .