What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Required field preventing form from submittingAsked by adminLLS on August 13, 2013 at 01:08 PM
We have people complaining that they have filled out every box correctly in our on-line submission form for the artist's statement. but it errors when trying to submit. It states that they have left required information incomplete which isn't the case.
This does not happen every time, but enough to be a problem.
required field problem style size font
I just filled your form out on its stand alone version and it submitted with no problem
Can you please clarify if this is happening in a embedded form? If that is the case, can you please refer to the link of the page where the form migh be?
Can you also tell if this is happening with a particular browser? I did my test using Firefox 21.0 (Ubuntu) .