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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    clear the submission

    Asked by saiffulms on May 14, 2011 at 01:33 PM

    thank you for replying my question, but I think maybe you misunderstanding with my question! can you please open the attached file for your reference.

    thank you.

    saifful md salleh.


    ----- Original Message -----=20
    From: JotForm Support Forum=20
    To: hurrygrabme@gmail.com=20
    Sent: Sunday, May 15, 2011 1:01 AM
    Subject: Re: how can i reset my testing submission?


    A new response has been received: =20
    Answered by abajan=20

    Hi saifful md salleh

    Here's how to delete all submissions from a form:

    1. Login to your account and when the list of forms loads, right-click =
    the form from which you wish to remove all submissions

    2. Click "Clear All Submissions":



    3. Confirm that you wish to remove all submissions by entering your =
    account password in the box provided and then clicking "Delete All =
    Submissions". (In the great majority of cases, this step is =
    irreverable!) :





    Thanks for asking and please feel free to enquire about other features =
    of our forms. Our team will be happy to assist you where we can.



    ~ Wayne

    Screenshot
  • Profile Image
    JotForm Support

    Answered by abajan on May 14, 2011 at 02:05 PM

    Okay, never mind. I see the attached image above (I forgot images are allowed as attachments) but what exactly is the problem? The image shows no submissions in any of your forms.

    Are you perhaps referring to the five (5) submissions recorded out of your allotment of 100 for the month? If so, there is no way for you to reset that. Deleting submissions will not affect that.

     

    ~ Wayne

    P.S. The fact that there are two threads on the same topic caused the confusion.

  • Profile Image

    Answered by saiffulms on May 14, 2011 at 02:20 PM

    thank you wayne.

    another question i will ask:

    what happend if the submissions reach to 101 submissions (max 100 submissions)? what should i do? i'm still wanna use it as a free, do not want to upgrade....can you advise me.

     

    thank you.

    saifful.

  • Profile Image
    JotForm Support

    Answered by mliz on May 14, 2011 at 07:27 PM

    Hi,

    Your forms will be disabled when you go over 100 submissions/month.
    It will only be reactivated until you either upgrade your account or
    wait for the next month when your counter resets to zero.

    Deleting existing submissions will not increase the limits.

    Hope this helps.

    Regards,
    Mliz