What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What is the overage charge if I sign up for 1000 form submissions and go over?

    Asked by louieminor on August 13, 2013 at 04:18 PM
  • Profile Image
    JotForm Support

    Answered by Mike_T on August 13, 2013 at 05:29 PM

    Thank you for your interest in our service.

    We do not have any extra charges, but if you exceed the monthly submission limit, your forms will be temporarily blocked. In other words, you will not be able to receive new submissions until the first day of the next month.

    Also, you can upgrade / downgrade your subscription at any time, for example, you can use an Economy plan for one month ($19.95 - for up to 10,000 submissions), and then switch back to the Premium plan.

    Note, we do inform our users when they are near to their limits.

    Please feel free to contact us if you need any further assistance.