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Upgraded to Premium Plan but still shows as FreeAsked by nickj on August 14, 2013 at 08:14 AM
I have payed to upgrade to a premium account and Paypal lists that the payment has been made.
The account still states that it is a free one though.
Please let us know your Paypal Email Address so we can check our record for your payment and associate it to your account. Or, the Transaction Numbers.
paypal email address is firstname.lastname@example.org
Unique Transaction ID 1J477302M73631248
All set now. We have manually upgraded your account from our system. Please kindly re-login to see the changes.
If you need any help for future payments and cancellations, please be sure to let us know first so we can assist you.