What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Do you use the same (slow) cdn for paid account as free?

    Asked by vigolab on August 14, 2013 at 11:31 AM
    cdn paid account
  • Profile Image
    JotForm Support

    Answered by Welvin on August 14, 2013 at 12:55 PM

    Hi,

    Good day! Our CDN Servers are Paid. And, we have all the accounts used the same level. Any issues with your form? Please let us know.

    Thanks

  • Profile Image

    Answered by vigolab on August 14, 2013 at 05:34 PM
    Yes, I have an issue. It's takes up to several seconds to load the form embedded to a page.
  • Profile Image

    Answered by pinoytech on August 14, 2013 at 06:33 PM

    @vigolab

    Can you please share to us URL of your website where your form embedded for us to investigate the issue and for further assistance?

    Thank you!

  • Profile Image

    Answered by vigolab on August 15, 2013 at 01:46 AM
    http://feedback.vigo.ru
  • Profile Image
    JotForm Support

    Answered by jonathan on August 15, 2013 at 09:36 AM

    Hi,

    I was able to load this page http://feedback.vigo.ru/ completely on my browser in 1 second.

    Will you be able to provide us other details that can help us investigate further?

    Are you saying that this website http://feedback.vigo.ru/ is the only one that is having issue?
    How was it when you browse on other web sites? 

    Will await for your response.

    Thanks.