What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Sorry for the inconvenience that may have caused. I've check your account and it seems to be working fine. Please take a look at this video: http://www.screencast.com/t/X3o97bjYFKfI
Have you tried already clearing your browser cache and cookies as well as form cache? If not, can you please give a try?