What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    You're almost out of space!

    Asked by delduca on May 15, 2011 at 11:43 AM

    Can you explain why "I almost out of space"?

    Tanks

    Paolo Del Duca

    Page URL:
    https://www.jotform.com/form/10753718231

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  • Profile Image
    JotForm Support

    Answered by abajan on May 15, 2011 at 12:26 PM

    Hi Paolo

    It seems like that message is referring to the number of secure submissions you have received (7 out of 10) rather than the amount of space left in your account. Then again, I suppose it's possible that the notice is referring to space remaining in your JotForm Dropbox folder. Do you have almost 100 mb of files in that folder? If so, download them to your PC and delete them from the folder.

    ~ Wayne

  • Profile Image
    JotForm Support

    Answered by NeilVicente on May 15, 2011 at 12:32 PM

    Hi, Paulo

    You are using SSL for your form, which means each submission made counts as a secure submission. Free accounts are limited to 10 secure submissions, 100 regular submissions, and 10 payments. Whenever you reach any of those limits, your forms will get disabled. They will only be re-enabled in the following month, after your limits refreshes. You may also upgrade your account to Premium or Professional, to enjoy higher submission limits and disk space.

    The reason why you're getting a warning "You're almost out of space" is because your account currently has 7 secure submissions. When it reaches 10, your forms will be disabled.

    To avoid using up your secure submissions, use regular http in your embedded form instead of https. Please do it as soon as possible, to avoid inconvenience on your part.

    Hope this answers your question. Let us know if there's anything else.


    Neil