What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Please follow these steps to enable this feature:
1. Click on "Setup & Embed"
2. Click on "Preferences" at the toolbar
3. Under "Advanced Settings" tab enable the "Hide Empty Fields on Emails"
FYI: This feature will work only on default email template. If you edit/modify the notification email template, this feature will not work.
Let us know if you need further assistance.
You are a Diamond! Thanks
You are welcome, do let us know wherever you need our assistance.