Error: Unable to resolve connection with form.jotform.us

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    Tony
    Asked on August 15, 2013 at 03:57 PM

    Their dns server is 24.224.127.143

     

    Can someone let us know what is going on.  We need to send a mass email form out and would like it to work...

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    Welvin
    Answered on August 15, 2013 at 06:27 PM

    Hi,

    Is this happening when you submit to your form? OR is it when you access Jotform website via our US Domain (www.jotform.us) ? When accessing our website, you must access www.jotform.us and not form.jotform.us.

    Thanks