What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Error: Unable to resolve connection with form.jotform.us

    Asked by Tony on August 15, 2013 at 03:57 PM

    Their dns server is


    Can someone let us know what is going on.  We need to send a mass email form out and would like it to work...

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    JotForm Support

    Answered by Welvin on August 15, 2013 at 06:27 PM


    Is this happening when you submit to your form? OR is it when you access Jotform website via our US Domain (www.jotform.us) ? When accessing our website, you must access www.jotform.us and not form.jotform.us.