What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Using same Paypal account with multiple forms....

    Asked by webminister on May 15, 2011 at 09:22 PM

    I'm using the same Paypal account with multiple forms. I'm using one product per form. Is there a way to import Product Title and/or Product ID to appear in my Paypal reports. I see the product description on the details page, but I see "shopping cart" under Item Title in the Paypal reports....

    Bottom line...

    My paypal history includes all of the completed transaction from multiple forms, but I can't determine who purchased what product.


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    JotForm Support

    Answered by liyam on May 15, 2011 at 11:21 PM

    Hello webminister,

    Thank you for posting your concern.

    I will submit a ticket to our development team and let them know about this issue.  Unfortunately, I cannot provide a timeframe to when this will be fixed.  We'll let you know once this is done.

    Thank you for your patience.

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    JotForm Support

    Answered by liyam on January 21, 2013 at 02:01 AM

    Hello webminister.  We apologize for this delayed update. 

    To be able to resolve this pending feature request, may I ask what exact details you would like to see?  This is so to identify what features we can implement on this.  Or probably we can find a workaround to what you're looking for.