changed email address

  • carolineficker
    Asked on September 11, 2020 at 3:39 AM

    I have updated my email address from the one this account was originally set up with (a gmail address which is not regularly monitored) to my main email address, which is constantly monitored. After doing so, I received an automated reply, when I click either options to confirm, I get an another automated reply saying invalid link. 

    This is very frustrating. I can't re;log into my jotform now!!!

    Please help.

  • Rosa_C
    Replied on September 11, 2020 at 6:23 AM

    Hi, I'm happy to help you today.
    I checked your account carolineficker and it's currently registred under email caroline@homevisitvet.co.uk.
    The verification email has a time limit, this is why it's expired. I've resent the verification email now to caroline@homevisitvet.co.uk, please check.
    Thank you.