What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't upgrade my account!! Please do not disable...Java will not upload my computer!

    Asked by artstozion on August 16, 2013 at 09:04 AM



    My account is due to disable, and I can't get in touch with anyone to upgrade. Not Happy that I will lose my applications!! Please call me at 435-216-2651 asap I will upgrade..thank you! Bobbi Wan-kier Arts toZion studio tour

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    Answered by jeanettebmz on August 16, 2013 at 02:39 PM

    I can see you have already upgraded your account. Which we really appreciate.

    As an explanation. You would not loose your applications(submissions) when an account gets disable. If  this ever happen nothing is erased, it's just that you will not be able display your forms

    Kind regards