What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I cannot upload a picture for my profile.

    Asked by nwy on August 16, 2013 at 09:38 AM

    Changing avatar with uploaded image file is not working!

  • Profile Image

    Answered by EliezerN on August 16, 2013 at 03:09 PM

    Thanks for contacting us.

    I have made a test and i was able to reproduce the issue.

    So, I have forwarded your concern to our development team so that they can further investigate and provide a solution.

    In the meant time we will appreciate your patience.


  • Profile Image

    Answered by bigday on August 17, 2013 at 06:19 AM

    This issue is since february 2013 and still not fixed. Come on!

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    JotForm Support

    Answered by Tasha on August 17, 2013 at 01:55 PM


    The issue that you highlighted above is different from this one as it speaks to the changing of your avatar. That issue has already been fixed. Once this issue has been resolved we will let you know.