What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Jotform not loading in FF on Mac

    Asked by dewittmb on August 16, 2013 at 01:12 PM

    I use firefox on a mac to use jotform. I can load some of my forms but when I look at my report i made for one of my forms the page loads blank in mozilla. As well as this support feild loads weird looking. I had to use safari to post this. Any ideas would be very helpful.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on August 16, 2013 at 06:12 PM


    Good day! Please try to clear your browsers cache: How to Clear Your Browser's Cache. This should help. Also, you should access Jotform using our preferred domain for your location (US) www.jotform.us. So with your report URL must be with jotform.us. Also try Chrome for Mac.