What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form does not work anymore!

    Asked by Nicolò on August 17, 2013 at 05:50 AM

    Good morning,
    today I realized that I had two forms on my site,
    have been "cut"! What can I do?

    Yours sincerely,
    appearance response,

    Page URL:

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    JotForm Support

    Answered by Tasha on August 17, 2013 at 01:21 PM


    The css for your web page needs to be updated to change the width of the div that the form is in. I was able to fix it  by adding updating the line below to reflect the change that is highlighted(please see screen capture below).

    <div align="justify" style="width: 500px;">

    Please update the html for your webpage with the above and that will fix the problem. If the problem is still there after updating your form please let us know so that we can take another look.




  • Profile Image

    Answered by Nicolò on August 18, 2013 at 04:41 AM

    Now it works perfectly: thanks a lot!

    Best regards,

  • Profile Image
    JotForm Support

    Answered by Tasha on August 18, 2013 at 10:32 AM

    Thanks for letting us know that it is now working. Please let us know if you have any more questions in  the future.