Account suspended

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    nailatilla
    Asked on August 19, 2013 at 04:48 AM

    Due to terms of use violation, your account has been suspended.

    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue

    Message came . Please Open My Account . ;I'm very pleased your system.

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    gori-mathew
    Answered on August 19, 2013 at 06:49 AM

    Hi nailatilla,

    We are truly sorry about that. I have now unsuspended your account after finding no violations of our Terms. Your form should now be back online and work normally as expected.

    To avoid this from reoccurring I recommend you name all your field to avoid having them suspected to be used of phishing.

    Apologies for the inconvenience caused.

    Thanks,
    ~Mathew

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    daihockinhtehcm
    Answered on September 13, 2013 at 04:44 AM

    du ma may

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    makinemwet
    Answered on October 10, 2013 at 07:25 PM

    Hi, my account has been suspended and i dont know why it says because of  phishing but i dont ask people for passwords and account information? why is that

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    ashwin_d
    Answered on October 10, 2013 at 11:17 PM

    Hello Makinemwet,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now.

    I'm sorry for the trouble caused to you.

    Thank you!

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    ARTERIOS
    Answered on October 29, 2013 at 03:28 PM

    Minha conta foi suspensa vocês podem me explicar o por que da suspenção?

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    ARTERIOS
    Answered on October 29, 2013 at 03:31 PM

    I was in the middle of a job when my login was suspended, have any explanation for this? why not used for anything illegal or outside the terms of use.

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    khrisell
    Answered on October 29, 2013 at 03:42 PM

    Hello ARTERIOS,

    Kindly open a new thread for your inquiry,You can create your new thread using this link http://www.jotform.com/contact. So we can better track the issues, requests and solutions users are having. Also, to assist you better and avoid confusion.

    Thank you and looking forward to assist you.