Account suspended

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    Asked on August 19, 2013 at 04:48 AM

    Due to terms of use violation, your account has been suspended.

    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue

    Message came . Please Open My Account . ;I'm very pleased your system.

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    Answered on August 19, 2013 at 06:49 AM

    Hi nailatilla,

    We are truly sorry about that. I have now unsuspended your account after finding no violations of our Terms. Your form should now be back online and work normally as expected.

    To avoid this from reoccurring I recommend you name all your field to avoid having them suspected to be used of phishing.

    Apologies for the inconvenience caused.


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    Answered on September 13, 2013 at 04:44 AM

    du ma may

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    Answered on October 10, 2013 at 07:25 PM

    Hi, my account has been suspended and i dont know why it says because of  phishing but i dont ask people for passwords and account information? why is that

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    Answered on October 10, 2013 at 11:17 PM

    Hello Makinemwet,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now.

    I'm sorry for the trouble caused to you.

    Thank you!

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    Answered on October 29, 2013 at 03:28 PM

    Minha conta foi suspensa vocês podem me explicar o por que da suspenção?

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    Answered on October 29, 2013 at 03:31 PM

    I was in the middle of a job when my login was suspended, have any explanation for this? why not used for anything illegal or outside the terms of use.

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    Answered on October 29, 2013 at 03:42 PM

    Hello ARTERIOS,

    Kindly open a new thread for your inquiry,You can create your new thread using this link So we can better track the issues, requests and solutions users are having. Also, to assist you better and avoid confusion.

    Thank you and looking forward to assist you.