What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to cancel my subscription

    Asked by snelsen on August 19, 2013 at 02:08 PM

    Dear JotForm, I have not been using your services, and I am going through financial challenges right now.  So, if you can cancel my subscription for now, I sure would appreciate this.


    Please let me know when this is cancelled.  Have a great day.


    Suzi Nelsen

    303 973-5588

  • Profile Image

    Answered by khrisell on August 19, 2013 at 02:36 PM


    Thank you for your time with us.

    Your paid subscription has ben canceled, and your account will stay Premium until the time you have paid for expires (2013-08-29). Even when we cancel your Premium account subscription, you will not lose any of your forms or your data.

    Please feel free to contact us if you need any further assistance. We would love to help.