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    I need the HTML field to show in the email I receive

    Asked by brentjwalker on August 19, 2013 at 02:42 PM

    Hi, I created a form at http://atlantalocations.com/location-library-terms-of-use/. The purpose of the form is to essentially get sign off on  the terms that are on the page. I did the terms as an HTML field because it was the only way I could see to format the text in a clear, readable format. I've tested the form and the terms that are in the HTML field don't come through. I need them to come through for my records. How can I accomplish this?

    Page URL:

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    JotForm Support

    Answered by Mike_T on August 19, 2013 at 03:09 PM

    We do not have a special variable for html fields, but you can manually edit the body of your email template in order to include your custom text information.

    Please check the following screencast:


    If you need any further assistance on this, please let us know.

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    Answered by ahersouza10 on January 12, 2017 at 10:49 AM

    Mike, is this still the case. Have you built in a way to pass through HTML to the email?
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    JotForm Support

    Answered by John_Benson on January 12, 2017 at 12:38 PM

    This is an old thread. I've created a new thread for you so we can assist you properly. Here's the URL: https://www.jotform.com/answers/1032893. Please wait for our response shortly.

    Thank you.