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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Dropbox submission fails

    Asked by lshad24 on May 16, 2011 at 06:27 PM

    I have followed all the steps repeatedly as explained in this post http://www.jotform.com/answers/17470-Why-does-my-Dropbox-upload-immediately-fail; however, I still cannot seem to get my files uploaded to my dropbox.  The test form works fine.  I ensured that I am using the correct dropbox account and the JotForm folder is in my dropbox.  Why won't my submissions go to my dropbox? The form successfully emails an alert to me.



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    Answered by allanftd on May 17, 2011 at 04:33 AM

    Hi Ishad24,

    Thanks for posting your concern with us. Were you able to check if you still have enough space in your DropBox account? Have you tried using this form again? Kindly check and let us know of the current status.

    We'll await your response. Thank you for using JotForm!