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    The short domain jotfor.ms is not working

    Asked by tugatech on August 20, 2013 at 12:46 PM

    Hello,

    I use the short domain "jotfor.ms" in my forms, but since some weeks ago, he stops working.

    My forms doesn't load with the short domain...

     

    Is possible check the problem?

    Thank you and keep the good working

    Page URL:
    jotfor.ms

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    Answered by khrisell on August 20, 2013 at 04:02 PM

    Thanks for reporting. I have now escalated this thread to our higher level of support for further investigation. We will keep you posted via this thread when fixed.

    Thank you and we are very sorry for any inconvenience it may have caused you.

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    Answered by jeanettebmz on August 20, 2013 at 04:28 PM

    Sounds like you were using the source code of the form.

    Can you please show me the URL where the form(s) is embedded?

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    Answered by jeanettebmz on August 20, 2013 at 04:46 PM

    Morever, if that is the case, you should remove the current version of that source code, grab a fresh one

    Please check this guide for further assistance in order to grab a fresh source code and let us know if by grabbing and updating the code in your page resolved the issue