What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form created is not always appearing on website. Why is this?

    Asked by Natasha Serra on August 20, 2013 at 03:13 PM

     

    http://www.dot.state.fl.us/ctd/programinfo/programdevelopmentsection/programdevelopmenthome.htm

     

    Under CTD Medicaid Grievance is supposed to be listed the UWG Call Log link. I have tried looking for it on various occasions and it is not here.  This can’t be happening as it frustrates the Mobiiltiy Managers when they are going to take a call and the link is not available to access the UWG Call Log created through jotform.com

     

    Our account is listed under Vicki Scheffer.Thanks 

    JotForm style size font
  • Profile Image
    JotForm Support

    Answered by Welvin on August 20, 2013 at 05:26 PM

    Hi Natasha,

    Good day! I ain't sure what's causing that but probably just a few seconds timeout loading the form from its source. As you could see, you have the form source codes.

    Please try re-embedding the form using our iframe method: How to Get Form iFrame Codes. After that, clear your forms cache by following this guide: How to Clear your Form Cache. These methods should help. If it continue to happen like that after doing this, please let us know.

    Thanks