What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My account has been disabled

    Asked by casasdegdl on August 20, 2013 at 03:50 PM

    Hi I read it might be becuase the system has identified a password field. I created a password field so that my partner could fill a form and the form would verify that person is the one who has accessed to fill the form. 


    How can I regain access to my account and fix th problem?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on August 20, 2013 at 05:43 PM


    Good day! I have responded you here: http://www.jotform.com/answers/258405. Please kindly check and use that thread for the same inquiry.


  • Profile Image

    Answered by ReggaeEarth on August 20, 2013 at 06:00 PM

    same problem for me since today !

  • Profile Image
    JotForm Support

    Answered by Tasha on August 20, 2013 at 07:20 PM


    I see where you already started a thread with us about your issue here. Please continue to reply to that thread so that we can track your issue separately and assist you better.