What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My current plan is premium account and it says there is 3 user accounts given. How do I use these 3 user accounts?

    Asked by evsutracerstudy on August 21, 2013 at 12:08 AM
    3
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    Answered by gori-mathew on August 21, 2013 at 03:28 AM

    Hi,

    The three accounts are the sub user accounts that allow you to give access to some or all your forms.

    To setup a sub user account, please go to your account page and select user

    Please check the link below to learn more about it.

    http://jotform.com/blog/69-Introducing-New-My-Account-Section-and-a-New-Pricing-Plan

    Do let us know if you need further assistance.

    Thanks.

  • Profile Image

    Answered by evsutracerstudy on August 21, 2013 at 04:40 AM
    Hello,
    Thank you. I am able now to create sub-user. How then can the new sub-user
    access the form? Does the new sub-user need to log in? Please help.
    -Soc
  • Profile Image
    JotForm Support

    Answered by KadeJM on August 21, 2013 at 10:34 AM

    Hi Soc, I've actually created a previous guide for this awhile back to help you further with this. You can refer to the guide here http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User on that. However, if you get confused or need more help just let us know so that we can guide you along more if you need it.