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  • Profile Image

    I am unable to retreive one of my forms.

    Asked by MQQ on August 21, 2013 at 10:20 AM


    I worked a few hours on a form last week and today, when I check my account, I see only a previous and very basic version of this form... it seems that I lost all the modifications I have made... Can you retrieve it? The name of the form was something like Animateurs Réseaux performance (actually I had renamed the form Clone of Inscription Réseaux performance and made many changes to it).

    Thank you.

    My account is redaction@qualite.qc.ca

  • Profile Image

    Answered by khrisell on August 21, 2013 at 11:58 AM


    Do you have the URL of that form or the Form ID?

    Because I cannot see that form in your account. 

    You might not be logged in during the modification of that clone that is why it is not saved.

    If you could retreive the URL or the Form ID I can check it with our database and see if it is located in a Guest account.

    Thank you and I will wait for your response to assist you further.