What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is Jotform Secured?

    Asked by sbtschildcare on August 21, 2013 at 10:49 AM

    At my job, I use jotform so that parents can fill out a form to register their children for childcare. I have had a couple parents refuse to fill out a form because it is not secured. Is this the case or is jotform secured? and what company is it secured through?


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    JotForm Support

    Answered by Welvin on August 21, 2013 at 03:12 PM


    Yes, you can now have your forms and form submissions transmitted securely with a 256 bit High-grade encryption. You can use secure URL feature by following this guide: Setting Up a Secure or SSL Form. But note that Free Accounts can only receive up to 10 SSL Submissions per month, you may consider upgrading your account to our Paid Plans to have a higher limits.

    I would also suggest enabling Security Seal to your form so they can see how secure is your form. Please refer to this guide: Enabling Security Certificate Seal on Secure Forms.