How to know/find my username?

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    brad clark
    Asked on August 21, 2013 at 11:00 AM

    emails go to customerservice@michellemoney.com, but I cannot remember the username and when i use that email i get nothing. need to upgrade asap, as my services will be cut off in an hour

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    Welvin
    Answered on August 21, 2013 at 03:16 PM

    Hi Brad,

    Good day! We can't find any registered account using your email address. I've found a guest account which is currently out our submissions limit. I would suggest registering an account with us (http://jotform.com/signup) using the email address, and you should automatically retrieve the form(s) then process upgrade by going to My Account - Upgrade/Billing Section:  http://www.jotform.com/myaccount/billing.

    Thanks