What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submissions Limit Reach - forms has been disabled

    Asked by esparr on August 21, 2013 at 12:28 PM

    Hello - 

    We are testing your form builder and according to your site we should be able to recieve 100 non-secure submissions for free while we continue to test. We have made nowhere near 100 submissions and our form as been disabled!

    How can we test to prove that it is successful for our purposes before we purchase a subscription?

    You might have just lost a potential client.

     

    http://form.jotform.co/form/32126398882867

     

    Page URL:
    http://form.jotform.co/form/32126398882867

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Welvin on August 21, 2013 at 05:14 PM

    Hi,

    Good day! Your forms have been disabled because you have reach the "SLL (Secure) Limits" which is 10 only for Free Accounts.

    I have decreased the SSL Limit to 5. We can only do this once so please kindly check again your form URL and make sure that it starts with http://www or http://form and NOT https://secure or https://www or https://form

    Do you have the form embedded to your webpage? IF so, please let us know the webpage URL so we can check.

    Thanks

  • Profile Image

    Answered by vikosh on September 09, 2013 at 02:32 AM

    Hi,

    I am having exactly the same problem.

    I do not need SSL submissions at all. I have changed the form to be non-secure, however, it says that my forms will be disabled as of TUESDAY 12SEP.

    Please help.

    Regards,

    Vik

  • Profile Image
    JotForm Support

    Answered by Welvin on September 09, 2013 at 03:08 AM

    Hi Vik,

    Please create a separate thread for your inquiry. This way, we can give you the solutions and or information you need on how you can resolve the issue without having to meddle to the original poster of this thread.

    Thanks