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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Account Limit Reach - forms are disabled

    Asked by valleycomputersphx on August 21, 2013 at 05:07 PM

    Recently my forms have been disabled due to SSL submissions.  I reached more than 10.  So I changed all my forms to non ssl and updated my code on my site and the forms are still not coming up.  I should be able to get 100 submissions and I have not used that many.  Whats up?

    Page URL:
    http://phoenixcomputek.com/contact.html

    My Forms Submissions ssl submissions Updated
  • Profile Image
    JotForm Support

    Answered by Welvin on August 21, 2013 at 07:03 PM

    Hi,

    Good day! The way you embed the form is incorrect. You have it as:

    <script type="text/javascript" src="https://form.jotform.us/form/22757128268158"></script>

    while the correct one is:

    <script type="text/javascript" src="http://form.jotform.us/jsform/22757128268158"></script>

    The difference is colored with "RED".

    Please kindly correct using the second (correct) codes provided.

    Also, I can see that you have upgraded your account to our Premium Subscription. This allows you to receive up 1000 submissions per month. I guess you are all set now. Let us know if you need any further assistance.

    Thanks