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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Limit Reach - forms are disabled

    Asked by valleycomputersphx on August 21, 2013 at 05:07 PM

    Recently my forms have been disabled due to SSL submissions.  I reached more than 10.  So I changed all my forms to non ssl and updated my code on my site and the forms are still not coming up.  I should be able to get 100 submissions and I have not used that many.  Whats up?

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    JotForm Support

    Answered by Welvin on August 21, 2013 at 07:03 PM


    Good day! The way you embed the form is incorrect. You have it as:

    <script type="text/javascript" src="https://form.jotform.us/form/22757128268158"></script>

    while the correct one is:

    <script type="text/javascript" src="http://form.jotform.us/jsform/22757128268158"></script>

    The difference is colored with "RED".

    Please kindly correct using the second (correct) codes provided.

    Also, I can see that you have upgraded your account to our Premium Subscription. This allows you to receive up 1000 submissions per month. I guess you are all set now. Let us know if you need any further assistance.