What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to store the submission data in one single folder with dropbox?

    Asked by mboutrup on August 22, 2013 at 09:23 AM

    I have tried to use jotform to upload from my web to dropbox. But every time i do it, jotform makes a new folder with a number. Is it possible to save the file under the same folder.

    Page URL:
    mboutrup.wix.com/min-samarbejdsbog

    Screenshot
    JotForm problem dropbox new folder
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    Answered by EliezerN on August 22, 2013 at 01:07 PM

    Thanks for contacting us.

    Storing the submissions in a single folder is not possible as the ID of the submissions and cannot be mixed in a single folder.

    However what you can do is change the name of the folder, an you can do it by followinfg this steps:

    1. While in MY FORMS page select the form.

    2. Choose Submissions.

    3.  Then click on the Gear icon.

    4. And select Mange Integration.

    Then you will be able to change the name of the folder.

    I hope this helps, please let us know if you need further assistance.

    Thanks

  • Profile Image

    Answered by mboutrup on September 05, 2013 at 03:18 AM
    Hello Jotform
    It works, but when I upload a file to dropbox, I get 2 files. Isn't
    possible to just get 1 file?
    [image: Billede indsat i tekst 1]
    yours Morten
    2013/8/22 JotForm Support Forum
  • Profile Image
    JotForm Support

    Answered by EltonCris on September 05, 2013 at 04:42 AM

    @mboutrup

    When your form is integrated to Dropbox, every form submission comes with submissions.pdf so you will always get two files even if you just upload 1 file. Submissions.pdf contains the answers submitted by the user with your form. Unfortunately there's no way to exclude the PDF file.

    Let us know should you have further questions. Thanks!