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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Are Notification Emails Encrypted

    Asked by rgkarr on August 22, 2013 at 03:03 PM

    Are the email notifications with form information encrypted and decrypted automatically?

    If not, how do I get notification of new form submission without the form information being transmitted?  Logging into JotForms is easy for security purposes if necessary.

    Thank you in advance for your assistance.

    email email notification new form email notifications assistance
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    Answered by Cesar on August 22, 2013 at 05:38 PM

    The information being sent through email is not encrypted. On your email notification you can edit which data you want sent over to your email address. What you can do in this case, is to remove all the sentive data related fields from your email notification.

    Below I'm pating a screenshot of the Email Notification window:

    As you can see below you can fully customize the notification email to your needs. Here you can add or remove unwanted fields on your email alert. Also you can add additional text or images if wanted.

    As recap, this option is located under Email Alerts on the top toolbar of the edit forms window.

    email

     

    Do let us know if you need further assistance.