What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email Notification Issue

    Asked by cbaker on August 22, 2013 at 05:44 PM

    We are having an issue with the Linscheid Library Reserve Request Form. Despite the fact that the email jollpoo@ecok.edu is listed in the Recipient Email section of Email Alerts, I am continuing to receive the alerts at cbaker@ecok.edu. The notification emails need to go to jollpoo@ecok.edu. What am I missing? Thanks!

    Page URL:
    OurformURLishttps://secure.jotform.net/form/11300651378

    email email notification notification issue Emails recipient email alerts
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    Answered by Chelsea Baker on August 22, 2013 at 06:20 PM

    I think this is working correctly now...I'll update if we have more issues.

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    JotForm Support

    Answered by Tasha on August 22, 2013 at 08:22 PM

    Thanks for letting us know that it is working now. Please keep us posted if the issue comes back.